Welcome toThe Home Care Agency. Your privacy is important to us, and this privacy policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, including our lead generation program for home care agencies. If you have any questions, please contact us at hello@thehomecareagency.com.

We collect information that you provide to us directly when filling out forms, such as:

Personal Identification Information: Name, email address, phone number, and any other information you choose to provide.

Lead-Specific Information: Geographic location, service needs, and any details provided during the intake process.

Automatic Data Collection: We use cookies, web beacons, and similar tracking technologies to collect information automatically about your interaction with our website, such as IP address, browser type, and pages viewed.

The information we collect is used for the following purposes:

Lead Qualification and Distribution: To qualify leads and connect potential clients with relevant home care agencies.

Communication: To communicate with you regarding your inquiries, send service updates, and provide information on related services.

Marketing and Advertising: To send promotional content and marketing messages (with your consent).

Service Improvement: To understand user behavior on our website and improve our lead generation services.

We may share your personal information with:

Service Providers: Trusted third-party partners such as CRM systems, marketing platforms, and call tracking services that help us operate and provide our services.

Lead Recipients: Qualified home care agencies that have subscribed to receive leads.

Legal and Compliance: Government authorities or regulatory bodies if required by law or necessary to protect our legal interests.

Access and Update: You have the right to access and update your personal information by contacting us directly.

Withdraw Consent: If you no longer wish to receive marketing communications from us, you can opt-out by using the 'unsubscribe' link at the bottom of our emails or by contacting us.

Data Deletion: You have the right to request that we delete your personal information, subject to applicable law.

We implement industry-standard security measures, such as encryption and secure data storage, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We will retain your information for as long as needed to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

We use cookies and similar technologies to collect information about your interactions with our website. This helps us understand user preferences and enhance the overall user experience. You can manage your cookie preferences through your browser settings.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the effective date will be noted at the top.

If you have questions or concerns regarding this privacy policy, please contact us at:

The Home Care Agency

Email: hello@thehomecareagency.com

By providing your mobile phone number through our website, forms, or communications, you consent to receive SMS text messages related to your inquiry about home care services, including follow-ups and care coordination. Message frequency may vary. Message and data rates may apply. SMS consent is not a condition of purchase.

As a lead generation company, we may share your contact information, including your phone number, only with one or more home care agencies or service providers for the purpose of responding to your inquiry and providing requested services. We do not sell or share mobile phone numbers for unrelated marketing or promotional purposes. You may opt out of SMS messages at any time by replying STOP.

Thank you for trusting The Home Care Agency with your personal information. We are committed to protecting your privacy and providing a safe and transparent experience.